This "Privacy Policy" regulates the processing of your personal data by the data controller: Fikster

Please read this Privacy Policy carefully. It contains essential information about the processing of your personal data and which cookies are used. By sharing your personal data on our website fikster.info by contacting us by email/per phone or by submitting a question/complaint, you declare that you have read this Privacy Policy and expressly agree with its content.

Article 1      Collected personal data

Fikster processes your Personal Data in the context of its activities. This concerns:

Cookies - Each time you use our website various personal data may be collected about you based on cookies and similar technologies, in particular your IP address, surfing behaviour, device type, location, date and duration of use of website, operating system,…

Customer data - When you use the functionalities of our website or place a comment or question, we may collect the following customer data about you: your surname, first name, e-mail address, and any other data you provide to us.

Communication data - If you call us, email us or submit a contact form, we may collect the following personal data: your name, email address, telephone number, as well as the data you provide yourself.

Article 2      Purposes of the processing of data

General purposes:
We will use your personal data exclusively for:

Cookies - to maintain and improve our website and to include personal data in statistics, on the legal basis of your explicit, prior consent.

Customer data - to manage your account on our website and for the delivery and invoicing of products or services ordered by you, based on the necessity to perform a contract that you have requested or because we have a legitimate interest in doing so.

Supplier data -  to send you an invitation to tender, place an order, pay your invoices and communicate with you, on the legal basis of the necessity to perform a contract.

Communication data - in order to be able to answer your question or request, on the legal basis of your explicit, prior consent online and our legitimate interest in contacting you by telephone.

Article 3      Duration of the processing

We will retain your personal data for as long as this is necessary in accordance with the purposes of processing and legal provisions:

We will store contact documents and details for seven years.

Article 4      How we secure your personal data

We have taken appropriate technical and organizational security measures to ensure the security of your personal data through encryption.

Under no circumstances can Fikster be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.

Article 5      Cookies

Our website uses cookies and similar technologies. This helps us to provide you with a better user experience when you visit our website and also allows us to optimize our website. Without your prior consent, we only place strictly necessary cookies. For all other cookies, we first ask for your consent.

The cookie list below gives you an overview of the cookies that our website uses.

Cookie list

Strictly necessary cookies
These cookies do not store any personally identifiable information, but are necessary for the operation of our website and therefore cannot be disabled. In most cases, these cookies are only used when you request a service, for example, to register your privacy settings, login to our website or fill out a form. You can set your browser to block these cookies or to warn you about them, but consequently some parts of our website will not function.

Analytical cookies
These cookies enable us to count visitors and their origin so that we can analyse and improve the performance of our website. They help us understand which pages are the most and least popular and how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited our website.

If you have any further questions or comments regarding the processing of your personal data, please contact us by e-mail at jakster@fikster.info